Here at Enwood Games our main priority is to keep our customers happy! Should there be any issues with your order please do not hesitate to contact us at info@enwoodgames.com and we will get back to you as soon as possible!

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In general, if you choose to return your puzzle it will have to be returned in the same condition as it was received within 10 days of receiving your order. We understand every issue does not have a one size fits all solution, therefore we encourage you to reach out.

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Please note, if you choose to return your product for a full refund, you will be responsible for covering shipping costs. We suggest using a service that provides tracking of the shipment. We also can not guarantee that we will receive your shipment